TRAINING PROGRAMMES

NATIONAL CENTRE FOR QUALITY MANAGEMENT
AJMER CENTRE

TRAINING PROGRAMMES
ORGANIZED AS PER YOUR SPECIFIC NEEDS.

DATE FOR A PARTICULAR PROGRAMME
MAY BE AS PER YOUR CONVENIENCE
(WITH PRIOR CONFIRMATION)

Methodology: Training programme will provide comprehensive learning through formal lectures, discussion and interactive exercises. Every programme will start with a pre-training questionnaire and end with a post-training test and feedback.

Trainer: K. R. Singhal (Profile of the trainer may be seen at http://profile-keshavramsinghal.blogspot.com/)

Training Programme on ‘ISO 14001:2004 EMS AWARENESS’

Duration: 1 day

Contents: Introduction on EMS – What, Why, Benefits, Principles, Historical background, ISO 14001:2004 Consistency and Compatibility, Terms and definitions, ISO 14001:2004 Requirements – General Requirements, Environmental Policy, Planning, Implementation and operation, Checking, Management Review, Practical approach in implementation, Checklist for ISO 14001:2004 EMS

Every participant will be provided a copy of ‘Understanding ISO 14001: 2004 EMS’ released by NCQM Ajmer Centre.

Training Programme on ‘DEPARTMENTAL INQUIRY AWARENESS’

Duration: 1 day

Contents: Why Departmental Inquiry needed?, General Tips, Tips for Inquiry Officer, Flow Activities – Inquiry Proceedings, TIPS for Presenting Officers, Tips for Charge-sheeted Employee and Defence Representative.

Training Programme on ‘COMPLAINT HANDLING PROCESS’

Duration: 1 day

Contents: Introduction on Complaint Handling Process, Need, Benefits, How to make the process effective, Introduction on Indian Standard on Complaint Handling Process, Planning and Implementation of Complaint Handling Process as per Indian Standard.


For fee, date(s) confirmation, venue and other details, Please contact ncqmajmer@gmail.com

Please relieve participants for training only after receipt of confirmation regarding date of the training from the Centre Coordinator, NCQM, Ajmer Centre.

We have small training room with a seating capacity of eight participants, so please nominate not more than eight participants at a time.

For any clarification and/or confirmation of date(s), please contact:
Email:
krsinghal@rediffmail.com
ncqmajmer@gmail.com

Please visit http://www.ncqmajmer.com/ (website of National Centre for Quality Management, Ajmer Centre) and http://www.ncqm.com/ (website of National Centre for Quality Management, Head Office, Mumbai). As regards training programmes organized by NCQM, Head Office, Mumbai, please visit http://www.ncqm.com/ or email to ncqm@vsnl.com

Training Programme on 'ISO 9001:2008 QMS'

TRAINING PROGRAMME

BY NCQM AJMER CENTRE

ON

"ISO 9001:2008 QMS AWARENESS'

(with inputs on "What's new in ISO 9001:2008")

Date of the programme as per your convenience with prior confirmation.

Trainer - K. R. Singhal

Methodology - The training programme will provide comprehensive learning through formal lectures, discussions and interactive exercises. The programme will start with a pre-training exercise and end with a post-training test and feedback.

Duration - 1 Day (8 hours)

Contents - Quality Overview, ISO Introduction, Historical background, Challenge and opportunities, Benefits of QMS, ISO 9000 series, ISO 9001:2008 Requirements, Developing and implementing QMS, and certification / registration process.

Necessary assistance available for suitable lodging arrangement to outstation participant(s). Mail your requirements to

ncqmajmer@gmail.com